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Legal

Privacy policy

This policy covers thesecondshore.com and how we handle information collected through it.

Who we are

The Second Shore is an enterprise GCC platform, an IndusSME LLC company. This policy explains what information we collect through thesecondshore.com and how we use it.

What we collect

Messages you send us. This site has no forms. If you email us, we receive your email address, your name and company if you give them and what you write.

Basic technical data. Our website host records standard information when you visit, such as your IP address, browser type, device and the pages you view. We use it to keep the site secure and working.

Analytics and cookies. With your consent, we use Google Analytics to understand how the site is used. It sets cookies in your browser and collects information such as pages viewed, approximate location and device type. If you decline, Google Analytics does not load and sets no cookies. We also store one small cookie of our own, ss_consent, to remember your choice for about six months. You can change your choice at any time with “Cookie settings” in the footer.

We do not collect payment details, and we do not knowingly collect information from children.

How we use it

  • To reply to your message and discuss working together
  • To keep the site secure and working
  • To understand and improve the site, if you accept analytics

Where EU or UK data protection law applies, we rely on our legitimate interest in responding to business inquiries and, for analytics cookies, on your consent.

Who we share it with

We do not sell your information. We share it only with:

  • Service providers that run the site and our email: Netlify (website hosting), GoDaddy (email hosting) and Google (analytics, if you accept)
  • Companies in the IndusSME group, where needed to respond to you
  • Authorities, where the law requires it

Where it is processed

Our providers and group companies operate in the United States and India, so your information may be processed outside your own country. We use appropriate safeguards, such as standard contractual clauses, where the law requires them.

How long we keep it

We keep business correspondence for 24 months after our last contact, unless the law or a contract requires longer. Google Analytics data is kept for no more than 14 months. Server logs are kept for a short period set by our host.

Your rights

You can ask us to tell you what we hold about you, correct it or delete it. If you are in the EU or UK, you can also object to or restrict our use of it, withdraw consent at any time and complain to your local data protection authority. If you are in India, you have the rights given by the Digital Personal Data Protection Act, including the right to have a grievance addressed. We do not sell or share personal information for cross-context advertising.

To use any of these rights, or to raise a grievance, email privacy@thesecondshore.com.

Changes

If we change this policy we will post the new version here.

Contact

IndusSME LLC, 2900 McKinnon Street, Suite 2900, Dallas, Texas 75201, USA
privacy@thesecondshore.com